Substantial Web Failure Impacts Many Sites and Mobile Apps

An extensive web disruption has impacted dozens websites and apps globally, and users noting problems accessing the internet following issues at Amazon’s web hosting service.

The disrupted apps encompass Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, along with multiple Amazon-owned operations like its main retail site and the Ring doorbell doorbell company.

Throughout Britain, Lloyds bank was impacted along with its subsidiaries Halifax and Bank of Scotland, while there were further notifications of issues reaching the HM Revenue and Customs site on that morning. Furthermore across the UK, several Ring device owners turned to networks to complain their security devices were not working.

Solely in the United Kingdom, reports of issues on particular platforms totaled the thousands for each platform.

The company stated that the outage began in the east coast of the America at Amazon Web Services, a section that provides crucial online infrastructure for many companies, who utilize capacity on AWS infrastructure. AWS is the biggest global cloud computing service.

Just after midnight (PDT) in the US (8 in the morning BST), Amazon confirmed “elevated failure rates and slowdowns” for the cloud services in a area on the eastern US of the United States. The ripple effect seemed to disrupt services globally, with the problem monitoring service reporting problems with the same sites in various regions.

The monitoring service Thousand Eyes, a platform that monitors online failures, additionally noted a surge in outages on the start of the week, including several cases located in Virginia, the location of the eastern US data center where officials confirmed the outage originated.